Amazon App CS11 Error iOS Users Facing Issues While Ordering Products
Amazon Users began reporting issues accessing certain features on Amazon’s app on iOS and website on Monday evening.
”Reports of issues with the online retailer’s services began spiking around 6pm EST.” The problem that has apparently been around since Tuesday afternoon seems to be not just limited to India but exists for users in various other parts of the world, including Europe and the United States.
Multiple users have reported on Twitter that they are not able to access the Amazon app on their iOS devices due to a “CS11 error.”
According to DownDetector website, that tracks outages on popular services, there have been issues viewing the “orders” page on the app.
As of Monday night around 9pm EST, people were reporting outages in major cities like New York, Boston, and San Diego.
Amazon has not yet issued a statement or update about any outages.Some of the affected users have also mentioned the issues persist even when they reinstall the app.
Please Follow steps, if you are facing ‘error’ Kindly force stop the app, clear cache, reinstall, login, and check once again.
We're sorry to know about the issue you've had with the app. We request you to enable permissions for the app in the settings and also to enable auto update on time and date . Do let us know if the issue persists. -Ayaz
— Amazon Help (@AmazonHelp) August 24, 2021
iOS Users complained of CS11 errors when trying to access their orders and profiles.
Other features on Amazon’s app appeared to be working properly.
Most of the reported issues, 60 percent, on Monday night were problems with the company’s website.
Some users have also taken to Reddit to complain about the issues they are facing on the Amazon app.
Amazon company said “We’re sorry that some customers may be experiencing issues while shopping. We appreciate your patience as we work to resolve the issue soon”.